In cooperation with the European association of automotive suppliers (CLEPA), TecCom has developed TecIdentify, the first IT-based standard solution for the automotive branch to check whether parts are genuine. The authenticity can be checked within seconds – worldwide, 24 hours a day.
The solution for managing article and pricing data between suppliers and traders in the automotive part market.
TecCMD makes possible for the first time a standardized electronic exchange of article, price and logistics data among all participants. From a common database the data is complete and correct when it is needed –independent of existing IT and customer structures.
The part wholesaler ALFAH GmbH from Cologne, Germany, has successfully optimised its manual inquiry process with TecComfort Order connection as part of the EU-project auto-gration. With very little effort TecCom and ALFAH’s software house connected ALFAH’s ERP system to the TecCom platform. Because now only 20 percent of the inquiries need to be handled manually, the company saves time, reduces the processing error rate and improves customer satisfaction. In a second step electronic order processing and receipt of supplier reverse messages will be automated.
Already a few months ago the Motor Service Group decided to send electronic invoices with the solution TecInvoice SAP. Electronic invoice processing makes it possible for the Motor Service Group and its connected invoice recipients to save time and money while substantially reducing the amount of work involved. Now that the first invoice recipients have been successfully connected, the worldwide rollout of the solution lies ahead.
The brake part manufacturer LPR S.r.l. from Piacenza in Italy can now be reached through the TecOrder part ordering platform. LPR already provides article data to the TecDoc catalogue as a “Certified Data Supplier.” The decision for TecOrder was as a logical next step to simplify inquiry and order processes for the company’s customers worldwide. Trade customers can now retrieve information about part availability and place orders online around the clock. They also receive order confirmations electronically. As the next step to improve its customer service LPR plans to send electronic despatch advice notices and invoices.
Well before the planned fusion of TecDoc and TecCom in 2013, the two companies are working hand in hand to provide customers with the best possible service. In the first project implemented by the combined customer service groups of TecCom and TecDoc it was necessary to set up 1,120 business relations in a very short time. This was completed with great success; by working together the project was completed in half the time TecCom would have needed alone.
Welcome to TecCom
