| Regular maintenance works
3rd Saturday of each month, 10:00 to 12:00 pm (CET)
Always available!
100% system availability is our goal.
24/7 we check the system availability of your TecCom connection and ERP system in order to be accessible for your customers all the time. This is how user productivity and the business value of the system are increased.
Availability of TecCom
Help Desk
Our Help Desk is available to you for First Level and Second Level Support. Qualified employees can answer your questions, help with installation and provide information on TecCom products and services. Please pay attention to our Terms of Use.
| Help Desk |
Countries |
Contact
(Mo-Fr, 8 am-6 pm) |
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| Help Desk Belgium |
Belgium, Luxembourg |
Tel. +32 (0)474-90 40 46 |
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benelux@teccom.eu |
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| Help Desk Czech Republic |
Czech Republic, Slovakia |
Tel. +36 1-203 3474
support@teccom.cz |
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| Help Desk France |
Assistance Golda |
Tel. +33 (0)810-06 08 48 |
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supportgolda@fiev.fr |
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Clients non Francais |
Tel. +33 (0)1-42795159 |
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support@teccom.eu |
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| Help Desk Germany |
Austria, Germany, Switzerland |
Tel. +49 (0)1802-83 22 66* |
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support@teccom.de |
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| Help Desk Hungary |
Bulgaria, Croatia, Hungary, Macedonia, Romania, Slovenia |
Tel. +36 1-203 3474
support@teccom.hu |
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| Help Desk International |
Rest of World |
Tel. +49 (0)1805-65 65 56
support@teccom.eu |
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| Help Desk Italy |
Italy |
Tel. 800 911 555 |
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help@teccom.it |
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| Help Desk Netherlands |
Netherlands |
Tel. +32 (0)474-90 40 46
benelux@teccom.eu |
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| Help Desk Norway |
Norway |
Tel. +47 33-80 42 50 |
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support@notaplan.com |
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| Help Desk Poland |
Poland |
Tel. +48 501 233 363 |
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support@teccom.pl |
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| Help Desk Russia |
Russia, Belarus, Ukraine, Kazakhstan |
Tel. +7 495-940 7729
support@teccom.ru |
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| Help Desk Serbia, Montenegro |
Serbia, Montenegro,
Bosnia, Herzegovina |
Tel. +381 (0)11 23 10 182
podrska@AutoMARKET.rs |
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| Help Desk Spain |
Spain, Portugal |
Tel. +34 902-195 857 |
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soporte@teccom-eu.net |
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| Help Desk Turkey |
Turkey |
Tel. +90 216 688 13 42 |
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destek@teccom.eu |
*0,06 € per call from a Germany based landline |
The service is the point!