You want to add new business relationships, view a summary of all available suppliers or export a list of partners you have already set up – but you don’t know how! This issue of Tips and Tricks will guide you through a detailed description of the areas “Members” and “Partners” to show you all the possibilities you have.

Area “Administration” – “Members”

You can display all the suppliers or customers that are stored in the central TecCom directory and select the relevant data. The list can contain up to 500 entries. If your search yields more results, enter additional criteria to reduce the size of the list.

Enter the desired search criteria in the register card “Request”. If you enter a letter or number the answer is all suppliers or buyers with this as the first character of their name. To search for a particular string, you have to add a place holder before it. If you are looking for all names that include “South” enter “%South”.

When you click on “Request” the search results are shown. This is an excellent way to get an overview of TecCom suppliers or customers. You can recognize a supplier by the arrow in the third column. If a supplier’s name begins with zz or ZZ, it is a test case that is not open for active business.

If you want to order from an additional TecCom supplier, just send an e-mail to teccom@teccom.de with your full address including telephone and e-mail, name of the supplier, your customer number from the supplier and the desired reverse messages (order confirmation, delivery notice and invoice). TecCom will take care of everything else for you.

Members marked with a check can be copied into your partner directory, found locally in your network, by clicking on “Copy”. With “Delete” you can remove the members whose names are checked just from the current view. The function “Filter” reduces the displayed results according to its criteria but does not affect the results of the function “Request”.  You can recognize an active filter by the blue symbol below the entry “Back”. To deactivate the filter first click on ”Filter” and then on “All”.

Area “Administration“ – “My TecCom” – “Partners”

All suppliers or customers that have been copied from the member search are displayed here. In order to send or receive inquiries or orders you need to enter the correct “Customer and Supplier ID” for each partner. When changing be sure that the partner you are modifying is marked in blue. Otherwise you may be changing data for the wrong  partner. The changes you make will be transferred automatically. As an option you can enter a receiving address that will be selected automatically for this supplier. An entry under “My TecCom” – “Ship to” is the prerequisite.  In addition you can assign a “Rank”. This rank determines in which order the active suppliers will be presented in the area “Requests and Orders”. There is an exception for the transfer of an order proposal file from your merchandise management system. If the supplier ID is correct the correct supplier will be selected in “Requests and Orders”. 

“Update” compares the data available locally with the data on the TecCom server and modifies it if necessary. This way your data is always up to date. With “Search” you can search for a particular supplier or customer ID. To delete a partner mark it with a check and click on ”Delete”. The function “Filter” limits the display of partners according to the desired criteria.

In the tab ”Responsibilities” you can assign the rights for each partner (who must be marked in blue). You can select either everything for all users or limit the rights to ”Request” or “Order”.

Detailed and up-to-date information about your partners including the TecCom contact person can be found in the tabs  “Address” and “Communications”.

Exporting Your Partner Data

In order to generate a list that displays all available partners, go to the “Partner” area and press the key combination: STRG and F12.

In your TecCom directory an XML file will be set up that contains all partners including the data from the tab “Partner Data”. In addition your own TecCom ID appears in a small window in TecLocal. The XML file can be imported and processed by a database or spreadsheet program like MS Excel.

If you have any questions contact our Help Desk at support@teccom.de and +49 (0)1805 – 65 65 56.