The part wholesaler ALFAH GmbH from Cologne, Germany, has successfully optimised its manual inquiry process with TecComfort Order connection as part of the EU-project auto-gration. With very little effort TecCom and ALFAH’s software house connected ALFAH’s ERP system to the TecCom platform. Because now only 20 percent of the inquiries need to be handled manually, the company saves time, reduces the processing error rate and improves customer satisfaction. In a second step electronic order processing and receipt of supplier reverse messages will be automated.

19.12.2011

MS Motor Service International – Sending electronic invoices worldwide with TecInvoice

Already a few months ago the Motor Service Group decided to send electronic invoices with the solution TecInvoice SAP. Electronic invoice processing makes it possible for the Motor Service Group and its connected invoice recipients to save time and money while substantially reducing the amount of work involved. Now that the first invoice recipients have been successfully connected, the worldwide rollout of the solution lies ahead.

19.12.2011

Growth in Italy
Part manufacturer LPR is new TecCom supplier

The brake part manufacturer LPR S.r.l. from Piacenza in Italy can now be reached through the TecOrder part ordering platform. LPR already provides article data to the TecDoc catalogue as a “Certified Data Supplier.” The decision for TecOrder was as a logical next step to simplify inquiry and order processes for the company’s customers worldwide. Trade customers can now retrieve information about part availability and place orders online around the clock. They also receive order confirmations electronically. As the next step to improve its customer service LPR plans to send electronic despatch advice notices and invoices.

04.11.2011

TecDoc and TecCom cooperate for optimal customer service

Well before the planned fusion of TecDoc and TecCom in 2013, the two companies are working hand in hand to provide customers with the best possible service. In the first project implemented by the combined customer service groups of TecCom and TecDoc it was necessary to set up 1,120 business relations in a very short time. This was completed with great success; by working together the project was completed in half the time TecCom would have needed alone.

04.11.2011

New module integrates TecOrder Inbound Journal in SAP system
TecComfort Supply SAP Cockpit avoids media breaks and adds transparency

With TecComfort Supply SAP Cockpit suppliers can now access incoming customer transactions directly in their SAP systems. The processes of TecOrder order receipt are now displayed directly in SAP without media breaks. A specially developed user interface makes it possible to filter results and display them as a list. Erroneous entries can be corrected in the Cockpit and booked anew. Follow-on flows can also be started directly.

The part wholesaler ALFAH GmbH from Cologne, Germany, has successfully optimised its manual inquiry process with TecComfort Order connection as part of the EU-project auto-gration. With very little effort TecCom and ALFAH’s software house connected ALFAH’s ERP system to the TecCom platform. Because now only 20 percent of the inquiries need to be handled manually, the company saves time, reduces the processing error rate and improves customer satisfaction. In a second step electronic order processing and receipt of supplier reverse messages will be automated.

19.12.2011

MS Motor Service International – Sending electronic invoices worldwide with TecInvoice

Already a few months ago the Motor Service Group decided to send electronic invoices with the solution TecInvoice SAP. Electronic invoice processing makes it possible for the Motor Service Group and its connected invoice recipients to save time and money while substantially reducing the amount of work involved. Now that the first invoice recipients have been successfully connected, the worldwide rollout of the solution lies ahead.

19.12.2011

Growth in Italy
Part manufacturer LPR is new TecCom supplier

The brake part manufacturer LPR S.r.l. from Piacenza in Italy can now be reached through the TecOrder part ordering platform. LPR already provides article data to the TecDoc catalogue as a “Certified Data Supplier.” The decision for TecOrder was as a logical next step to simplify inquiry and order processes for the company’s customers worldwide. Trade customers can now retrieve information about part availability and place orders online around the clock. They also receive order confirmations electronically. As the next step to improve its customer service LPR plans to send electronic despatch advice notices and invoices.

04.11.2011

TecDoc and TecCom cooperate for optimal customer service

Well before the planned fusion of TecDoc and TecCom in 2013, the two companies are working hand in hand to provide customers with the best possible service. In the first project implemented by the combined customer service groups of TecCom and TecDoc it was necessary to set up 1,120 business relations in a very short time. This was completed with great success; by working together the project was completed in half the time TecCom would have needed alone.

04.11.2011

New module integrates TecOrder Inbound Journal in SAP system
TecComfort Supply SAP Cockpit avoids media breaks and adds transparency

With TecComfort Supply SAP Cockpit suppliers can now access incoming customer transactions directly in their SAP systems. The processes of TecOrder order receipt are now displayed directly in SAP without media breaks. A specially developed user interface makes it possible to filter results and display them as a list. Erroneous entries can be corrected in the Cockpit and booked anew. Follow-on flows can also be started directly.

The part wholesaler ALFAH GmbH from Cologne, Germany, has successfully optimised its manual inquiry process with TecComfort Order connection as part of the EU-project auto-gration. With very little effort TecCom and ALFAH’s software house connected ALFAH’s ERP system to the TecCom platform. Because now only 20 percent of the inquiries need to be handled manually, the company saves time, reduces the processing error rate and improves customer satisfaction. In a second step electronic order processing and receipt of supplier reverse messages will be automated.

19.12.2011

MS Motor Service International – Sending electronic invoices worldwide with TecInvoice

Already a few months ago the Motor Service Group decided to send electronic invoices with the solution TecInvoice SAP. Electronic invoice processing makes it possible for the Motor Service Group and its connected invoice recipients to save time and money while substantially reducing the amount of work involved. Now that the first invoice recipients have been successfully connected, the worldwide rollout of the solution lies ahead.

19.12.2011

Growth in Italy
Part manufacturer LPR is new TecCom supplier

The brake part manufacturer LPR S.r.l. from Piacenza in Italy can now be reached through the TecOrder part ordering platform. LPR already provides article data to the TecDoc catalogue as a “Certified Data Supplier.” The decision for TecOrder was as a logical next step to simplify inquiry and order processes for the company’s customers worldwide. Trade customers can now retrieve information about part availability and place orders online around the clock. They also receive order confirmations electronically. As the next step to improve its customer service LPR plans to send electronic despatch advice notices and invoices.

04.11.2011

TecDoc and TecCom cooperate for optimal customer service

Well before the planned fusion of TecDoc and TecCom in 2013, the two companies are working hand in hand to provide customers with the best possible service. In the first project implemented by the combined customer service groups of TecCom and TecDoc it was necessary to set up 1,120 business relations in a very short time. This was completed with great success; by working together the project was completed in half the time TecCom would have needed alone.

04.11.2011

New module integrates TecOrder Inbound Journal in SAP system
TecComfort Supply SAP Cockpit avoids media breaks and adds transparency

With TecComfort Supply SAP Cockpit suppliers can now access incoming customer transactions directly in their SAP systems. The processes of TecOrder order receipt are now displayed directly in SAP without media breaks. A specially developed user interface makes it possible to filter results and display them as a list. Erroneous entries can be corrected in the Cockpit and booked anew. Follow-on flows can also be started directly.

The part wholesaler ALFAH GmbH from Cologne, Germany, has successfully optimised its manual inquiry process with TecComfort Order connection as part of the EU-project auto-gration. With very little effort TecCom and ALFAH’s software house connected ALFAH’s ERP system to the TecCom platform. Because now only 20 percent of the inquiries need to be handled manually, the company saves time, reduces the processing error rate and improves customer satisfaction. In a second step electronic order processing and receipt of supplier reverse messages will be automated.

19.12.2011

MS Motor Service International – Sending electronic invoices worldwide with TecInvoice

Already a few months ago the Motor Service Group decided to send electronic invoices with the solution TecInvoice SAP. Electronic invoice processing makes it possible for the Motor Service Group and its connected invoice recipients to save time and money while substantially reducing the amount of work involved. Now that the first invoice recipients have been successfully connected, the worldwide rollout of the solution lies ahead.

19.12.2011

Growth in Italy
Part manufacturer LPR is new TecCom supplier

The brake part manufacturer LPR S.r.l. from Piacenza in Italy can now be reached through the TecOrder part ordering platform. LPR already provides article data to the TecDoc catalogue as a “Certified Data Supplier.” The decision for TecOrder was as a logical next step to simplify inquiry and order processes for the company’s customers worldwide. Trade customers can now retrieve information about part availability and place orders online around the clock. They also receive order confirmations electronically. As the next step to improve its customer service LPR plans to send electronic despatch advice notices and invoices.

04.11.2011

TecDoc and TecCom cooperate for optimal customer service

Well before the planned fusion of TecDoc and TecCom in 2013, the two companies are working hand in hand to provide customers with the best possible service. In the first project implemented by the combined customer service groups of TecCom and TecDoc it was necessary to set up 1,120 business relations in a very short time. This was completed with great success; by working together the project was completed in half the time TecCom would have needed alone.

04.11.2011

New module integrates TecOrder Inbound Journal in SAP system
TecComfort Supply SAP Cockpit avoids media breaks and adds transparency

With TecComfort Supply SAP Cockpit suppliers can now access incoming customer transactions directly in their SAP systems. The processes of TecOrder order receipt are now displayed directly in SAP without media breaks. A specially developed user interface makes it possible to filter results and display them as a list. Erroneous entries can be corrected in the Cockpit and booked anew. Follow-on flows can also be started directly.

The part wholesaler ALFAH GmbH from Cologne, Germany, has successfully optimised its manual inquiry process with TecComfort Order connection as part of the EU-project auto-gration. With very little effort TecCom and ALFAH’s software house connected ALFAH’s ERP system to the TecCom platform. Because now only 20 percent of the inquiries need to be handled manually, the company saves time, reduces the processing error rate and improves customer satisfaction. In a second step electronic order processing and receipt of supplier reverse messages will be automated.

19.12.2011

MS Motor Service International – Sending electronic invoices worldwide with TecInvoice

Already a few months ago the Motor Service Group decided to send electronic invoices with the solution TecInvoice SAP. Electronic invoice processing makes it possible for the Motor Service Group and its connected invoice recipients to save time and money while substantially reducing the amount of work involved. Now that the first invoice recipients have been successfully connected, the worldwide rollout of the solution lies ahead.

19.12.2011

Growth in Italy
Part manufacturer LPR is new TecCom supplier

The brake part manufacturer LPR S.r.l. from Piacenza in Italy can now be reached through the TecOrder part ordering platform. LPR already provides article data to the TecDoc catalogue as a “Certified Data Supplier.” The decision for TecOrder was as a logical next step to simplify inquiry and order processes for the company’s customers worldwide. Trade customers can now retrieve information about part availability and place orders online around the clock. They also receive order confirmations electronically. As the next step to improve its customer service LPR plans to send electronic despatch advice notices and invoices.

04.11.2011

TecDoc and TecCom cooperate for optimal customer service

Well before the planned fusion of TecDoc and TecCom in 2013, the two companies are working hand in hand to provide customers with the best possible service. In the first project implemented by the combined customer service groups of TecCom and TecDoc it was necessary to set up 1,120 business relations in a very short time. This was completed with great success; by working together the project was completed in half the time TecCom would have needed alone.

04.11.2011

New module integrates TecOrder Inbound Journal in SAP system
TecComfort Supply SAP Cockpit avoids media breaks and adds transparency

With TecComfort Supply SAP Cockpit suppliers can now access incoming customer transactions directly in their SAP systems. The processes of TecOrder order receipt are now displayed directly in SAP without media breaks. A specially developed user interface makes it possible to filter results and display them as a list. Erroneous entries can be corrected in the Cockpit and booked anew. Follow-on flows can also be started directly.